Malahide Chamber Of Commerce Service Excellence Award 2010
Maureen Black along with her colleagues Audrey Murtagh & Nell O’Dea are delighted to announce that they have been awarded the Service Excellence Award for 2010 from the Malahide Chamber of Commerce.
This is for a clear demonstration of excellent and consistent customer service. MP Black & Co. is representative of the many non-retail businesses that provide our town with excellence in the service industry and professional services.
In addition to her professional reputation, Maureen Black has always been a great supporter of the local community, helping out with legal and practical advice.
The Award was accepted by Maureen Black from An Tanaiste Mary Coughlan
Outsource QM Essentials Accreditation.
In December 2011, Maureen Black and her firm were awarded a silver medal which was subsequently upgraded to a gold medal for Outsource QM accreditation. Outsource QM is a quality management standard specifically written for solicitors in Ireland which are designed to provide independent verification of their quality standards.
We have consistently been awarded Gold standard for our Q3000 Audit since 2014.
“The firm achieved a gold score for the first time in 2014 and has managed to retain this level, which is a noteworthy achievement. ………… The firm is very fortunate to have a clear regulatory history and has achieved a perfect score in this module. These factors clearly demonstrate that the firm is well run and the perfect scores have greatly assisted with retaining the overall gold score”
“Overall, the firm has very good procedures and controls in place”
– Institute of Legal and Research Standards.